It is critical that leaders strategically approach how they are engaging their employees in the post-pandemic work world. Check to see if your strategy measures up with these insightful questions and proven techniques that keep employees productive and inspired. If you want turned-on, tapped-in, emotionally connected, highly motivated employees – make sure you connect and understand your people.
Managing performance is always tricky, even in normal circumstances. However, in this new normal, we still do the same work as we did in person, but now, of course, there’s a physical barrier and that’s the challenge. The meeting should happen one-on-one with cameras on so that you can connect.
By our basic nature, most people have difficulty handling emotionally charged conversations. Our capacity to manage emotions, resolve conflict, and create meaningful alignment with others is not innate — it must be learned. Few people have been trained to focus on emotional management skills, however, a lack of these coping abilities can lead to damaged relationships and career setbacks.
The world is complex. Through pandemics, quarantines, remote working and internet fails, it is even more complex. The pace is unbelievable. It’s hard enough as a leader to stay focused yourself let alone keep your team aligned. Even in a virtual world, leadership, at its core, is about people connecting with people. Fostering an environment of heart-centered communication among your team is key to realizing better performance and improved engagement especially when leading in a virtual environment. Empathy helps you accomplish this.