Managing performance is always tricky, even in normal circumstances. However, in this new normal, we still do the same work as we did in person, but now, of course, there’s a physical barrier and that’s the challenge. The meeting should happen one-on-one with cameras on so that you can connect.
By our basic nature, most people have difficulty handling emotionally charged conversations. Our capacity to manage emotions, resolve conflict, and create meaningful alignment with others is not innate — it must be learned. Few people have been trained to focus on emotional management skills, however, a lack of these coping abilities can lead to damaged relationships and career setbacks.